Are you a startup or established business looking for an efficient, secure, and cost-effective way to provide customer support? Look no further than Helix, the new community engagement platform that is revolutionizing the way Web3 protocols can tap into the knowledge of their passionate communities. In this startup showcase, we dive into the details of how Helix is transforming customer support for businesses and their communities.
The Helix Solution
Helix offers a powerful solution that allows protocols to recruit and reward their support experts for answering questions. In return, experts and community members are rewarded on-chain. This is like Stack Overflow meets Intercom, but with the added rewards and reputation benefits that can only be found on a blockchain. The platform offers a secure and efficient way for protocols, community members, and users seeking support.
With Helix, businesses can save on the costs of in-house support staff or patchy discord flows. Community members can now be rewarded for their support efforts, incentivizing them to provide speedy, authentic, and high-level support. This improves the engagement and satisfaction of both the community members and new users.
For Developers and Regular Users
Helix is suitable for both developer support and regular user support. It is currently in a closed beta phase and is already being used by multiple communities to garner support.
Join the Revolution with Helix
Stop relying on costly in-house support staff, patchwork discord channels, and unreliable customer service experiences for your users. With Helix, you can level up your support structure and improve the engagement and satisfaction of your community members and your new users.
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