As the world moves towards digitization, e-commerce has become the new face of business. However, still, 50 million small and medium-sized enterprises in Latin America are struggling to cope with the changing times. This is where Mercately comes in with its innovative solutions to change the game for SMEs struggling in the e-commerce market.
What is Mercately?
Mercately is an innovative startup based in Miami, Florida, that is revolutionizing the way SMEs in Latin America do business. They offer an e-commerce ecosystem built for messaging applications like WhatsApp and Instagram, where 70% of digital sales occur within the continent.
Mercately’s powerful tools help businesses organize their sales, communication, and customers through a simple CRM, including in-conversation payments. Thus, SMEs can level the playing field with large businesses, getting first-class sales increase of about 30% in the first month of implementation.
So, how has Mercately managed to impact businesses in Latin America?
A first-of-its-kind e-commerce solution built for messaging applications
Regular messaging apps do not support e-commerce, which created an obstacle for SMEs to boost their sales. Mercately is a breakthrough solution that bridges the gap between messaging apps and e-commerce applications. It provides a platform for small business owners to turn their messaging applications into a fully functional e-commerce website, transforming the way they do business.
Through Mercately’s ecosystem, SMEs can easily access payment methods via messaging, making transactions easier than ever. This enables them to save both time and money as they can generate invoices, receive payments and handle refunds right in the messaging app. Moreover, entrepreneurs can customize their storefronts based on their brand’s identity and create a personalized shopping experience for their clients.
A powerful CRM system
Mercately also comes with an easy-to-use customer relationship management system that enables SMEs to take control of their conversations more efficiently. Thanks to Mercately’s CRM, businesses can quickly respond to their customers, manage interactions and keep track of client data such as preferences, purchase history, and feedback. This ensures a seamless and positive customer experience, driving their loyalty, retention and boosting sales.
Mercately’s one-stop-shop makes it easier for potential customers to find and purchase products through messaging apps. This increases sales and boosts revenues, creating growth for companies in the long run. Moreover, the platform helps businesses in Latin America compete with more prominent companies in e-commerce with its simple yet powerful system.
Mercately is a game-changing startup that has taken the e-commerce market by storm. Their innovative solutions and ecosystem built for messaging applications will revolutionize the way SMEs in Latin America conduct business. With its simple CRM, in-conversation payments and customizable storefronts, businesses can boost their sales and revenues in no time.
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